Terms and Conditions

IMPORTANT. READ CAREFULLY.

Zoko.io and Flowhippo.com are owned and operated by Bourbon Science, Inc.

BY CLICKING THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP) ON ANY OF DOMAINS OR SUBDOMAINS OF ZOKO.IO OR FLOWHIPPO.COM OR BY PARTICIPATING IN THE BOURBON SCIENCE INC’S SERVICES IN ANY MANNER, YOU AND THE ORGANIZATION YOU REPRESENT (“CUSTOMER” OR “YOU”) ARE UNCONDITIONALLY CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT CONSISTING OF THIS PARAGRAPH, ANY REGISTRATION, ENROLLMENT OR ORDER PAGE OR FORM PRESENTED BY BOURBON SCIENCE,INC. (“BOURBON”) REFERENCING THESE TERMS AND CONDITIONS AND THE TERMS AND CONDITIONS (THE “AGREEMENT”) WITH RESPECT TO THE SERVICES PROVIDED BY BOURBON SCIENCE, INC. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL OF THE TERMS OF THIS AGREEMENT AND ALL DOCUMENTS LISTED ON THIS PAGE AND THE THIRD PARTY TERMS AND CONDITIONS THEY REFER TO.

DO NOT CHECK THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP). IF YOU CONTINUE WITH SETUP, YOU ARE REPRESENTING AND WARRANTING THAT YOU ARE AUTHORIZED TO BIND THE CUSTOMER. IF YOU ARE EXECUTING THIS AGREEMENT ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE AUTHORITY TO DO SO. 

UPDATED: 1st JAN 2023

Terms of Use

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IMPORTANT. READ CAREFULLY.
Zoko.io and Flowhippo.com are owned and operated by Bourbon Science, Inc.

BY CLICKING THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP) ON ANY OF DOMAINS OR SUBDOMAINS OF ZOKO.IO OR FLOWHIPPO.COM OR BY PARTICIPATING IN THE BOURBON SCIENCE INC’S SERVICES IN ANY MANNER, YOU AND THE ORGANIZATION YOU REPRESENT (“CUSTOMER” OR “YOU”) ARE UNCONDITIONALLY CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT CONSISTING OF THIS PARAGRAPH, ANY REGISTRATION, ENROLLMENT OR ORDER PAGE OR FORM PRESENTED BY BOURBON SCIENCE,INC. (“BOURBON”) REFERENCING THESE TERMS AND CONDITIONS AND THE TERMS AND CONDITIONS (THE “AGREEMENT”) WITH RESPECT TO THE SERVICES PROVIDED BY BOURBON SCIENCE, INC. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL OF THE TERMS OF THIS AGREEMENT AND ALL DOCUMENTS LISTED ON THIS PAGE AND THE THIRD PARTY TERMS AND CONDITIONS THEY REFER TO.

DO NOT CHECK THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP). IF YOU CONTINUE WITH SETUP, YOU ARE REPRESENTING AND WARRANTING THAT YOU ARE AUTHORIZED TO BIND THE CUSTOMER. IF YOU ARE EXECUTING THIS AGREEMENT ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE AUTHORITY TO DO SO. 

UPDATED: 1st JAN 2023

Purchase Terms

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IMPORTANT. READ CAREFULLY.
Zoko.io and Flowhippo.com are owned and operated by Bourbon Science, Inc.

BY CLICKING THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP) ON ANY OF DOMAINS OR SUBDOMAINS OF ZOKO.IO OR FLOWHIPPO.COM OR BY PARTICIPATING IN THE BOURBON SCIENCE INC’S SERVICES IN ANY MANNER, YOU AND THE ORGANIZATION YOU REPRESENT (“CUSTOMER” OR “YOU”) ARE UNCONDITIONALLY CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT CONSISTING OF THIS PARAGRAPH, ANY REGISTRATION, ENROLLMENT OR ORDER PAGE OR FORM PRESENTED BY BOURBON SCIENCE,INC. (“BOURBON”) REFERENCING THESE TERMS AND CONDITIONS AND THE TERMS AND CONDITIONS (THE “AGREEMENT”) WITH RESPECT TO THE SERVICES PROVIDED BY BOURBON SCIENCE, INC. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL OF THE TERMS OF THIS AGREEMENT AND ALL DOCUMENTS LISTED ON THIS PAGE AND THE THIRD PARTY TERMS AND CONDITIONS THEY REFER TO.

DO NOT CHECK THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP). IF YOU CONTINUE WITH SETUP, YOU ARE REPRESENTING AND WARRANTING THAT YOU ARE AUTHORIZED TO BIND THE CUSTOMER. IF YOU ARE EXECUTING THIS AGREEMENT ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE AUTHORITY TO DO SO. 

UPDATED: 1st JAN 2023

Privacy Policy

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IMPORTANT. READ CAREFULLY.
Zoko.io and Flowhippo.com are owned and operated by Bourbon Science, Inc.

NOTE THAT WE DO NOT COLLECT ANY GOOGLE USER DATA OTHER THAN USING GOOGLE LOGIN TO AUTHENTICATE YOUR ACCESS TO THE DASHBOARD AND CONNECT YOUR GOOGLE SHEETS TO YOUR FLOWHIPPO ACCOUNT THAT YOU NEED TO CREATE AUTOMATIONS.

BY CLICKING THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP) ON ANY OF DOMAINS OR SUBDOMAINS OF ZOKO.IO OR FLOWHIPPO.COM OR BY PARTICIPATING IN THE BOURBON SCIENCE INC’S SERVICES IN ANY MANNER, YOU AND THE ORGANIZATION YOU REPRESENT (“CUSTOMER” OR “YOU”) ARE UNCONDITIONALLY CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT CONSISTING OF THIS PARAGRAPH, ANY REGISTRATION, ENROLLMENT OR ORDER PAGE OR FORM PRESENTED BY BOURBON SCIENCE,INC. (“BOURBON”) REFERENCING THESE TERMS AND CONDITIONS AND THE TERMS AND CONDITIONS (THE “AGREEMENT”) WITH RESPECT TO THE SERVICES PROVIDED BY BOURBON SCIENCE, INC. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL OF THE TERMS OF THIS AGREEMENT AND ALL DOCUMENTS LISTED ON THIS PAGE AND THE THIRD PARTY TERMS AND CONDITIONS THEY REFER TO.

DO NOT CHECK THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP). IF YOU CONTINUE WITH SETUP, YOU ARE REPRESENTING AND WARRANTING THAT YOU ARE AUTHORIZED TO BIND THE CUSTOMER. IF YOU ARE EXECUTING THIS AGREEMENT ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE AUTHORITY TO DO SO. 

UPDATED: 1st FEB 2023

Service Level and Support Policy

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IMPORTANT. READ CAREFULLY.
Zoko.io and Flowhippo.com are owned and operated by Bourbon Science, Inc.

BY CLICKING THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP) ON ANY OF DOMAINS OR SUBDOMAINS OF ZOKO.IO OR FLOWHIPPO.COM OR BY PARTICIPATING IN THE BOURBON SCIENCE INC’S SERVICES IN ANY MANNER, YOU AND THE ORGANIZATION YOU REPRESENT (“CUSTOMER” OR “YOU”) ARE UNCONDITIONALLY CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT CONSISTING OF THIS PARAGRAPH, ANY REGISTRATION, ENROLLMENT OR ORDER PAGE OR FORM PRESENTED BY BOURBON SCIENCE,INC. (“BOURBON”) REFERENCING THESE TERMS AND CONDITIONS AND THE TERMS AND CONDITIONS (THE “AGREEMENT”) WITH RESPECT TO THE SERVICES PROVIDED BY BOURBON SCIENCE, INC. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL OF THE TERMS OF THIS AGREEMENT AND ALL DOCUMENTS LISTED ON THIS PAGE AND THE THIRD PARTY TERMS AND CONDITIONS THEY REFER TO.

DO NOT CHECK THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP). IF YOU CONTINUE WITH SETUP, YOU ARE REPRESENTING AND WARRANTING THAT YOU ARE AUTHORIZED TO BIND THE CUSTOMER. IF YOU ARE EXECUTING THIS AGREEMENT ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE AUTHORITY TO DO SO. 

UPDATED: 1st JAN 2023

Special Terms of
WhatsApp Business
Solution

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MPORTANT. READ CAREFULLY. Zoko.io and Flowhippo.com are owned and operated by Bourbon Science, Inc.  

BY CLICKING THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP) ON ANY OF DOMAINS OR SUBDOMAINS OF ZOKO.IO OR FLOWHIPPO.COM OR BY PARTICIPATING IN THE BOURBON SCIENCE INC’S SERVICES IN ANY MANNER, YOU AND THE ORGANIZATION YOU REPRESENT (“CUSTOMER” OR “YOU”) ARE UNCONDITIONALLY CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT CONSISTING OF THIS PARAGRAPH, ANY REGISTRATION, ENROLLMENT OR ORDER PAGE OR FORM PRESENTED BY BOURBON SCIENCE,INC. (“BOURBON”) REFERENCING THESE TERMS AND CONDITIONS AND THE TERMS AND CONDITIONS (THE “AGREEMENT”) WITH RESPECT TO THE SERVICES PROVIDED BY BOURBON SCIENCE, INC. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL OF THE TERMS OF THIS AGREEMENT AND ALL DOCUMENTS LISTED ON THIS PAGE AND THE THIRD PARTY TERMS AND CONDITIONS THEY REFER TO.

DO NOT CHECK THE “AGREE AND CREATE ACCOUNT” BUTTON (ON SIGNUP). IF YOU CONTINUE WITH SETUP, YOU ARE REPRESENTING AND WARRANTING THAT YOU ARE AUTHORIZED TO BIND THE CUSTOMER. IF YOU ARE EXECUTING THIS AGREEMENT ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE AUTHORITY TO DO SO.

UPDATED: 1st JAN 2023

Refund Policy

FlowHippo does not offer any refunds under any circumstances other than when closing a FlowHippo account with a positive balance.

We will automatically initiate the process for a full refund of your remaining pre-paid balance, once the final tally is calculated by the system.

This calculation can take anywhere between 24 to 48 hours. Additionally, please be aware that for a refund to reach your bank, it can take up to 10 business days.

We do not issue a refund for positive balances resulting from promotional codes. For example, in Trial accounts that do not have a user-supplied balance, we do not provide refunds for any remaining positive balance upon their closure. If you intend to self delete your account, raise any questions or concerns before you delete your account. Once deleted, all data is wiped from the account and we do not have access to any historic  information about your account.

Note that if you have ever activated or used a FlowHippo account, your are subject to the Terms and Conditions listed at https://www.flowhippo.com/published/legal .

If you have any questions, please email our friendly support team at contact@zoko.io

UPDATED: 1st JAN 2023