Amazing, actually! We are a toy subscription company in Dubai called Montiplay and we have been with Zoko/FlowHippo for more than 6 months now. The features are new, but they were exactly what we needed. We wanted to set up automatic messages to send clients digital play guides/instructions how to use the toys. Setting up the flow was easy once you get the hang of it, and we linked each guideline to the product ID on shopify. This saved us a lot of unnecessary and redundant operational work. We are planning to set up automated bots to assist clients outside working hours, too. The pricing is also very affordable because we are a startup too.